Review call reports showing date/time, length of call, caller id, and who took/made the call anytime online using your Web-based control panel.
All call data can also be exported to Excel for further analysis including billing your clients.
2. Record & Store Important Phone Calls
With our call recording you can choose to record all your calls, or record some calls
Call recordings can be stored on a USB storage device plugged into your phone (must have a Polycom VVX 501) or on our secure web based servers
Listen to your recordings securely anytime
3. Route Calls Anywhere with an Auto Attendant
An Auto Attendant greets your callers and routes them to the correct department or extension.
Callers hear music or a marketing message while on hold.
4. Voicemail to Text Transcription
Easily read your voicemail messages anytime - anywhere – even while in court!
Attached to the email is your .wav file (the recorded message)
5. Master the Art of Mobility
Advanced features like simultaneous ring, call forwarding and our KEDITEL iPhone App allow you to conduct business as usual, regardless of where you are.
6. Easily Schedule a Conference Call
Setup a conference call anytime with your own dedicated conference bridge phone number.
Our system automatically emails your attendants reminders with conference call pin information.
Use your conference bridge anytime you want to conduct an ad-hoc conference call.
7. Never Miss a Call with Our Auto-Expanding Lines
Auto-Expanding Lines feature, your callers will NEVER get a busy signal even during peak calling times.
8. Make Calls From Your Cell Phone with the Caller-ID of Your Office
Use our KEDITEL iPhone App and Android App to make and receive calls while on the go.
All calls from the KEDITEL App shows your firm's caller-id and not your personal caller-id.
Transfer calls to your office.
9. Ring Your Office, Your Cell & Your Home Phone Simultaneously
With a Hunt Group, our system can automatically ring your office phone, cell phone and home phone, simultaneously or in sequence, so that you never miss an important call.
Voicemails are sent to your email where you can listen them sooner using your smartphone.
10. No IT Department Required
With KEDITEL there is no expensive equipment to purchase or store, no software to maintain, and zero on-site maintenance.
We maintain all the software and hardware for you.
11. Securely Send/Receive Faxes Over the Internet
With KEDITEL Telecom's Fax to Email feature, you can send faxes online and receive faxes as an email attachment.
Easily store, organize and backup faxes electronically, and conveniently access faxed data on your mobile device.
