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Your business has evolved. So should your phone system.

Time for unified cloud communications from Keditel.



Auto Attendant
Menus (IVRs)
  • Upload your own HD recordings MP3/WAV
  • Help direct your incoming calls to the right location using voice response menus
  • Instant Text To Speech professional conversion
  • Record/update greeting directly using phone
3-Way
Calling
  • Connect local and remote parties
  • JOIN callers and leave their conversation intact when no longer wanting to participate
  • Use your SIP phone's CONF button to add 2nd caller to your existing call
Conference
Rooms
  • Host your own conference bridge
  • Host large conferences with burstable lines
  • Include as many callers are you have extensions in your account
Ring
Groups
  • Add multiple users to a single call route
  • Mix and match users and devices
  • Add multiple devices to a single call route
  • Use simultaneous or sequential ring styles
Call
Hold
  • Use user's specific Music 
  • Place any call on hold using your SIP phone's HOLD button
  • Place multiple calls on hold on different lines keys on your multi-line SIP phone
Call Transfer
Attended
  • Use the TRANSFER button on your SIP phone to transfer a call to another extension or even to an external number
  • Add programmed fast transfer keys per extension
Call Transfer
Blind
  • Quickly transfer calls using the fast "blind" method without waiting to talk to the callee who is receiving the call
  • Use programmed keys for faster and frequent transfers
Extensions
  • Extensions can be in the same office
  • Call between local extensions for free irrespective of office locations.
Do-not-Disturb
 
  • Use your SIP phone's DND button to block calls and send them directly to voicemail or other destinations you define
  • Use our server-side DND feature code
Caller-ID
Name&Number
  • Control your own local, public and emergency caller ID names and numbers
  • Adjustable by SIP device, user and by account
Music On Hold
Basic
  • By default, callers listen to HD classical music while on hold
  • Included music is royalty free
Music On Hold
Custom
  • Record special messages for your callers
  • Upload custom HD recordings to play to your callers while they're on hold
  • Upload high quality MP3 files
Call Parking
 
  • Using the included feature code, transfer your caller in any parking lot number
  • Once in a parking lot, pickup the caller from any other SIP phone in your account
Presence &
Busy Lamp
  • Use your SIP phone's programmable buttons to "watch" is you co-workers' SIP phones are busy, idle or ringing
  • Use BLF keys as transfer and speed dial keys
Presence for 
Call Parking
  • Individual call parking lots can also me monitored for presence, just like another staff member's SIP device.
  • Add parking lots to your SIP phone BLF keys
Find-Me
Follow-Me
  • Enabled call forwarding to your mobile phone to work in tandem with your SIP phone
  • Accept calls on whichever device you have next to you
Voicemail
 
  • Voicemail boxes can be added for each extension
  • Voicemail boxes can be shared between multiple staff and SIP phones
Visual
Voicemail
  • See date and time of each message
  • Login to the web user portal and review each of you voicemail messages
  • Search the list of messages
Voicemail
to Email
  • The recording is provided as an MP3 file
  • By default, voicemails messages are send to your users' email addresses
  • Date, time and caller ID are included
Faxing
Send & Receive
  • Faxing over VoIP using the T.38 standard is fully supported in Cloud PBX
  • Receive faxes
  • Send faxes
Fax to Email
 
  • By default, faxes are sent to your users' email addresses
  • Faxes are provided as PDF files
  • Date, time and caller ID are included
Time of Day
Routing
  • Route your calls to match specific time-of-day, day-of-week or date
  • Mix and match time patterns for flexible call routing for closed and opened hours
Hot Desking
 
  • Allow your SIP phones to "float" between staff members
  • Staff can sit at any desk and login to the local available phone and their extension follows
Directory
Dial-by-Name
  • Add staff members to the directory and allow callers to search by dialling by first name and last name
  • Selectively omit specific staff members
Sequential
Ringing
  • Using Ring Groups, you can adjust any callers to sequentially ring multiple users or SIP phone
Simultaneous
Ringing
  • Using Ring Groups, you can adjust any callers to simultaneously ring multiple users or SIP phones
Call Parking
Call Hold
  • Call parking allows you to place calls On Hold in a Parking Lot
  • Parking Lot calls can be retrieved from any other device in your account
Shared Line
Appearance
  • Shared Line Appearance allows multiple SIP phones to see incoming calls and selectively retrieve calls as they ring
  • Programmable keys allow for call pickup
Multi Offices &
Home Offices
  • Register SIP phones from any of your offices all while using the same account
  • Take your SIP phones with you while you travel
Local
Languages
  • Set a local default language for audio prompts for callers and your staff
  • Change the system feedback language on a per number and per extension basis
Call History
Searching
  • Logs are searchable
  • All calls are logged under each staff members individual web portal page
  • Administrators can review the master logs
Call Recording
& Archiving
  • Calls can be selectively recorded on a per number and per extension basis
  • Recordings are emailed to an admin verified email address with an MP3 attachment
Remote Call
Pickup
  • Allow staff to assist answering of calls ringing on other SIP phones
  • Help distribute callers to backup staff during peak busy times
Multiple
Devices
  • Staff may connect multiple devices under a single user account
  • Add a SIP phone at the main office and another at the phone office
External 
WebHooks API
  • Work with our developers to integrate with your customer's CRM or reporting tools
Online  
Portal
  • Make instant changes to your telephony service.
  • Forward your calls, Change diversion
  • adjust voicemail as required from anywhere in the world
Toll Allow
  • Toll Allow is a variable that can be set per extension. It allows you to limit who can make what type f II .
Conference Center
  • Unlimited conference rooms with moderator and paticipants, pin numbers, call recording, mute all, caller announce and more...
Call Announced
Transfer
  • Transfer the active call to another internal or edema! call. Also known as a warm transfer.
Call Blind
Transfer
  • Transfer a call like the call was going into a call queue or from an ivr.
Call Block
  • Block inbound calls by the caller id.
Call Broadcast
  • Create a recording and select one or more groups to have the system call and play the recording.
Call Center
  • Creates a robust call center environment with agent hers.
Call Barge / Eavesdrop
/ Intercept
  • Listen into an active call from another extension.
Dial by Name
  • Search by first name or last name to find extension numbers on the system.
Operator Panel
  • A virtual panel that agents can drag and drop transfer calls. Adjust call state from available, on break, do not disturb and logged out.
Paging
  • Page another extension with or without password
Parking
  • Send a call to an unused 'park. extension. The roller listens to music on hold until another extension connects to the call.
Easily  
Scalable
  • MSingle phone to hundreds of phones.
  • Your rapidly expanding business can grow without the need to buy expensive line cards or new PABX systems.
  • Simply purchase more handsets, plug them in at your office and you're done.
Direct Inward System Access (DISA)
  • Gives ability to call into the system, put in a pin code, and then call back outbound.

Benefits of Cloud for Enterprise

COMPLETE
CCONTROL
WORKFORCE
MANAGEMENT
GO
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